I re-leveled the feet an voila......the spin cycle actually worked. Best Buy, The Home Depot, Lowes, Sears and other home appliance stores nationwide from March 2011 to November 2016 for between $450 and $1,500. I have the same. status of any class action settlement claim. It is important to remember that CPSC and recalling firms urge consumers not to use recalled products. The top where the lid sits in is rusting bad. from the menus below and we'll show you where your number is.

In amplification, I had the shaking/top separation problem--using either the Towel or Bedding settings, the machine shook like crazy, and the front clips would occasionally break free. This will cause it to vibrate a lot when it spins, in which case the washer may choose to spin slower or not at all. Try to rock and wobble the washer (front load washers only). Info.seca@samsung.com. Find out more here. Model numbers and serial information can be found on two labels affixed to the back of the machine. Mon-Sun: 9 AM – 9 PM (EST), Mon - Sun : 9 AM -6 PM (EST) Sorry. In fact, she claims, her clothes were damaged and she had to clean her clothes elsewhere. Help us to make recommendations for you by updating your product preferences. We were told washer is over a year old so out of warranty. I have the same exact issue.

  • The recall has affected about 2.8 million Samsung washers and includes 34 different washer models. - If you're within the one year warranty, you can Private message one of our moderators to have service processed. I can’t even use the machine any more,” Macias adds. Premium Care is free for the first month. Rust pieces falling into washer when lid is lifted. Please add me to the lawsuit.