verizon message+ plus not receiving texts

I can look at message info and some show 'received' others show 'sent'. Corey_VZWFollow us on TWITTER @VZWSupportIf my response answered your question please click the _Correct Answer_ button under my response.

Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I also got it resolved, after numerous rebroadcasts, account deletions, etc. If they are, remove them and hit. So, before getting into any elaborate troubleshooting, let's try a few simple fixes.

Running message+ app on my iPad. This is unacceptable. If you got this fixed please let me know what you did. Does the issue happen if anyone else is the creator of the group message? But, that should happen for only 24 hours max. This is my last ditch effort to get this thing working.

I agree. Can you initiate a new text message with this person? If your friend is having issues with multiple people, we would recommend having him contact us to troubleshoot his device. I noticed that there was an update to the app this week as I received a notice that the update failed to install.

This option is only present for some Phone UIs so don’t worry if you don’t find it for yours. Allow us the opportunity to assist. Before we get to the actual fixes, let’s establish the most common causes for making your Android incapable of sending text messages: Now that we know the culprits, let’s do some troubleshooting in order to eliminate those issues that you can’t fix by yourself: If the troubleshooting guides above haven’t revealed anything beyond your control, proceed by following each of the methods below in order until you find a fix that works for you.

Not receiving text messages (Message+/Verizon Messages) Bug. Also, make sure that there isn’t any issue on their end which is preventing the messages from coming through. There will be a group text sent out by a particular individual and I won't see it nor know they sent it, until another person in the group response to the original  text message. Is this only in group or regular text messages? What is wrong with my phone/Verizon connection? First, let's reset the application, here: DROID TURBO 2 BY MOTOROLA - Reset App | Verizon Wireless Once reset, please try to text the individual who were you having issues receiving messages and let me know if it worked. I’ve had multiple issues with T-Mobile since I’ve joined, and every single time, “opening a ticket” solved the problem within 48 hours. But you can easily find out by doing a web search on “*your phone model* + radio reset code“. Here’s how: If you’ve recently upset the tech gods by switching sides from iOS to Android, Windows or BlackBerry, you might not be able to get text messages from someone using an iPhone. I rely on my text messages to keep me connected to my friends at all times and definitely want to make sure you can stay connected with your friends, GLASGOWRANDY.

Here's a link that will assist with troubleshooting https://www.verizonwireless.com/support/troubleshooting-tool/. Sorry, our virus scanner detected that this file isn't safe to download. Over the last several months I have noticed that I am not receiving text messages from some contacts. I am not receiving any verification SMS from all the apps I am downloading and trying to log into. Also if it's not even showing up as Incoming text in my Phone Usage online, doesn't that mean those numbers aren't making it to the network? It sounds like Verizon hasn't updated their system to show your number moved. For me it started over 2 years ago when I switched from ATT. I dialed in from another phone and the automated message said they are actually closed for the day (it was past 11pm ET). Tap on Storage and wait until the data gets calculated. It could be an unusually long dual service situation. Has anyone else had this problem with Android / Verizon / Samsung Galaxy S5 / Verizon Messages app? What network is your friend who cannot receive texts from Verizon network on? Number ported in fine, and I've been able to make and receive calls fine. This morning, she sent me a screenshot (in Facebook messenger) showing me that she had tried to send me the long text message 3 times, and each time her phone told her "Not Delivered.".

An added note is this is exclusive with Verizon phones messaging him and this is the case for 3 other people who contact him. 1. The issue seems to occur on almost all Android versions, regardless of the manufacturer. You may not receive text messages through Wi-Fi Calling also because your current operator does not support the service. Starting yesterday I’m not receiving texts at all through message+ (but receiving texts on my phone). I don’t know who it was. Mms works both ways. If you’ve gotten this far without any results, you have one last chance before that long and tedious call with your carrier that will most likely end with you delivering the phone to them for “further investigations”. It is my understanding that two attempts were made with the intercarrier messaging group.

Press J to jump to the feed. I have a Motorola Droid Turbo 2 and use the Message+ app for my texting (version 6.7.7). Then I received the first half again, then again a 3rd time. The issue seems to occur on almost all Android versions, regardless of the manufacturer. Running message+ app on my iPad. Press question mark to learn the rest of the keyboard shortcuts. I have the same issue...for over 3 years now. Also, I am not receiving text messages sent by non-iphone users. He and I can call each other ( both ways ). If that’s the case, you probably forgot to deactivate iMessage before inserting your SIM card into a non-Apple phone. It is happening with both group texts and individual texts. When did you start having this issue? With Verizon customers I can text them, but cannot for the life of me receive texts from them (excluding iMessages of course). And here's a link to a discussion that probably explains your issue.

Check this with the operator.

they then told me to get my friend to call Verizon which resulted in Verizon saying nothing was wrong on their side. Do you know what text messaging app they are using? Over a month later, the issue is still not fixed.

But installing multiple apps that do the same thing is not a great idea, mainly because some apps don’t play nice with each other. Thanks in advance for your help with this!! I keep having hope that at some point Verizon will acknowledge the problem...but so far no luck. I uninstalled the Verizon Messages app updates again, reinstalled, and BAM...we were back in business. What Messaging app is he using? I can also make calls and receive them.

Your friend can also use this link to assist with some troubleshooting, http://spr.ly/6583Dzdr1 refer to number 19. These two methods make things much easier for Verizon users as they don’t need to carry their mobile phones everywhere and worry about missing important messages.

Can you please confirm that you have downloaded the latest update for this application?

I had an Android phone before this (a Motorola Moto Z Play), but about a week ago I dropped it in a huge puddle (which wasn't a big deal since I had already ordered this phone and was just waiting for it to be delivered). I've called T-Mobile support multiple times... and bless them, they really do want to help, but their limited scripts focus on my phone (which is not the issue). This ensures others can benefit from our conversation.

I wanted to know if I had missed anything important from anyone else. I thought it had just been some weird glitch and my problem was solved. Take out your SIM card and insert it in another phone. schpiel, said it was starting up service, and....voila! This will help me figure out if the problem is my Verizon Messages app, or my actual service from Verizon. Hi, I purchased a new iphone 8 plus today.

However, during the second attempt, "forceful" messaging was used to finally fix the issue. I have seen certain messages not coming through. Sure enough, I was able to receive messages. If the. Like you, I am unable to receive text messages on my I-Phone 5S from Android devices (I still receive them from other I-phones).

Same issues through My Verizon text online. Take out the SIM card again and insert it in the phone that was causing problems. The solution is to insert the SIM card into another phone which will override the network registration on your number. Good luck to you!!! If you’re still suffering from bad coverage, call your carrier and ask if there’s an outage in your area. The only caveat to this is I do receive them in a group chat. After you found the appropriate one, insert the code and wait for your device to restart. Hi, not sure if u got it fixed yet but here is my input, hope it helps. Please be respectful to others, as some people may not have the same knowledge as you. Check to see if the issue persists. Please help!! By using our Services or clicking I agree, you agree to our use of cookies. Now I am wondering if there are other texts that I am not receiving.

I did get it working though. I cannot say for certain if it happened when anything changed with my phone; either adding or deleting any apps. Messaging rates may apply. A lot of Android users report that their devices are unable to send or receive SMS text messages.

If your signal bar is solid, try to make a call. We would never want you to miss out on any of your messages. If the problem happens again, I'm going to make Google Hangouts my default texting app and have her try to text me and see what happens. Further - if you have one person in two different Group Texts, they will get the texts from one group, but not the other group!???! But things are not as dire as they seem at first. Hope this helps others! If I reply, a few of the original 'received' are now showing 'sent' and they won't get my reply. Open up Google Play and tap the action button. Unfortunately, this is my work number, and I can't afford to loose this number. My service is through Verizon. The same thing can happen with an MMS, but this time the cause is interference with the FaceTime service. my boyfriend has a Samsung Note 9 (we're both on T-Mobile) and for the last 5 days, I have not been receiving his texts.

Cleaning up Messages ; 3. After researching this on and off the past couple of years and reading the responses from Verizon in this thread and the one included in the post by MrM1862 above, I'm now convinced the only solution is to leave Verizon. Kevin is a dynamic and self-motivated information technology professional, with a Thorough knowledge of all facets pertaining to network infrastructure design, implementation and administration. Turn it on again and wait 2-3 minutes. So they put me on hold and left for the day. Or does it not show up online unless my phone actually receives the text? I did all the troubleshooting (reset network setting, reset phones, unblocked messages; send as SMS; updated the phone settings). We'll send you an e-mail with instructions to reset your password. You recently switched from an iPhone to Android. In some cases, certain phones might be configured by default to not allow messages from all people or to filter your messages to prevent spammy ones from coming through. I did all the troubleshooting (reset network setting, reset phones, unblocked messages; send as SMS; updated the phone settings). In cases like this, iOS devices will keep sending you iMessages to your number instead of regular SMS’s, so you’ll end up not receiving anything.

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