icam investigation toolkit
Its successful use in a number of different countries (including Australia, Canada, USA, Chile, Indonesia, Pakistan, Papua New Guinea, Peru, South Africa), work domains and cultural settings indicates that it migrates readily as an investigation tool to a range of national and industrial contexts. At 40, she's very busy running Riskology Consulting, the Hunter Safety Awards, a new software project as well as the local branch of the Australian Instit... “In over 20 years of training, this was one of the best courses I’ve ever attended.”, “Great! Incident Cause Analysis Method (ICAM) Toolkit. every attendee will now receive the 2 day classroom based Lead Investigator Course and have the ability to utilise the refresher e-Learning course 24/7 for 12 months. Safety Wise offers a 2 day ICAM Lead Investigator Course covering: An introduction to systemic investigations. Remember 80% of the hard work and time during an investigation has been spent on Data Collection and Data Organisation. - - Log into Clui using your email address and password. Safety Wise also offers the following additional services for sites that adopt the ICAM investigation analysis method: Quality review of incident investigations using ICAM, Trend analysis of organisational factors contributing to serious incidents, Participation in investigations as an external / independent party, ABOUT THE AUTHOR- Luke Dam (Chief Operations Officer). ICAM is the Incident Cause Analysis Method, an industrial safety initiative that draws on the work of the eminent organisational psychologist and human error expert Professor James Reason. great experience, good knowledge, large area coverage for the information.
Course Attendance Certificates will be issued on course completion and included in the course cost is the option of sitting an assessment to gain a Statement of Attainment for the following Australian qualification: Further information on Safety Wise’s Incident Cause Analysis (ICAM) Training is available from our website: http://www.safetywise.com/. - - Click on MICAM and it will download to your device. The module was helpful for my understanding of WHS and I would recommend this training to anyone wanting a refresher. On the Excel side of the Investigation Toolkit, we have improved the Dataloaders for Santander, NatWest and NAB electronic statements. The instructor made it interesting and enjoyable”, ” We heard that AlertForce delivers one of the best courses around so the boss decided to send me to Australia from New Zealand.”, “I liked the trainer’s positive outlook and uplifting approach towards completing the long day.”, “Very competent training course. It contains various resources such as tools, forms and templates in relation to incident investigation and incident management, such as multi-level incident report templates, data collection checklists, further guidance on witness interviewing etc. Once the incident is described properly, the analysis or assessment begins. Analysing them, learning from them, and ultimately reducing their occurrence is the best way to deal with them and ICAM is the most effective investigation methodology for doing this.
An ICAM investigation or 'incident cause analysis method' is a reliable way for companies and projects to delve into the root cause of incidents. The Guideline walks through Preparation, each of the four ICAM elements and Recommendations. Resource Toolkit ICAM Reference Guide Sections Relevant sections of the ICAM methodology are denoted in the flowchart and attached to this PDF. You can find a few ICAM Investigation template variations, but all of them will share a general framework which helps an inspector, auditor or worker to conduct an ICAM investigation in a fair and comprehensive manner.. Luke has worked in various industries over the years including pharmaceutical, retail, manufacturing, and transport including iconic brands like WesFarmers, Goodyear, CSL Limited, and Incitec Pivot Limited. People in 80+ countries use this safety management system to improve their safety processes and outcomes. So, this article is for everyone who has done the Safety Wise ICAM Training and needs a little refresher on the take-aways and tools that you walked away which were designed to make your life easier as someone charged with undertaking incident investigations. Our course will be up and running in May. This includes: Pocket Investigation Guidebook. Our course breaks down all the essential information you need to know into a format that will leave participants knowing that they have what it takes to undertake investigations thoroughly and effectively. First, there are a couple of questions about whether a risk assessment and standard operating procedure were completed and followed. It’s not quite like CSI and definitely not as glamorous, but an ICAM investigator takes their work just as seriously as Horatio Caine takes his grisly murder investigations and the questions they must answer in the course of an investigation are actually pretty similar. %%EOF BEST PRACTICE TIP - make a note in the calendar that on the 1st Monday of each month, you’ll flick back through the Safety Wise ICAM Attendee Workbook to keep your knowledge current and feel more confident in being able to apply the skills immediately if an incident occurs. Then after reviewing all the data you produced a timeline, you identified the contributing factors and placed them in the ICAM Chart and finally by addressing the Organisational Factors and Absent / Failed Defences, you came up with robust recommendations (based on the hierarchy of controls) to meet the objectives of incident investigations - prevention of recurrence and reduction of risk. If you can’t recall this, don’t worry… you’re perfectly normal. Due to the way the course has been structured, it is not possible to allocate time, such as one day, to complete the whole course in one sitting. In this sense, it’s a holistic approach that takes into account any weaknesses that might be lying dormant with the organisation itself. The Investigation ToolKit (otherwise known as “The Tin”) is greeted with excitement by most attendees when material is handed out at the beginning of Lead ICAM Training. A really useful practice I recommend is printing out the Investigation Flowchart in A1 or A2 size and putting it up on the wall so you know exactly where you’re at with each investigation phase.
It’s a fact of life and a fact of work. His work in OHS and learning and development has seen him deliver services to clients, both internal and external as well as managing service delivery teams around the world.
I found it very thorough and easy to understand.
When you can nail down to this level, you can start to build a system that is more resilient and less likely to produce errors. All you need to run a great ICAM. Then you’re going to take a good look at the Task or Environmental Conditions that influenced the human and equipment performance. The poster is a really useful tool to get back to basics and simplify the whole investigation process. There are also some completed ICAM Reports on the Resource Card as well as an Executive Brief Powerpoint example. The ability to thoroughly investigate workplace incidents should tie in with the rest of the organisation’s work health and safety measures. The whole point of an investigation is to uncover causes which can be fixed - so that the same incident doesn't occur again. will be bundled with the ICAM Lead Investigator Refresher e-Learning Module. The Facilitator Guideline provides the Lead Investigator with tips and examples to ensure the ICAM Analysis Phase is completed effectively and efficiently. This ICAM investigation example gives a great idea of the framework for a good investigation, and you can easily apply this framework to other ICAM investigation examples you see or have seen in the past. The classroom based ICAM Lead Investigator training program: is of the highest quality, industry relevant, interactive and engaging. You can find a few ICAM Investigation template variations, but all of them will share a general framework which helps an inspector, auditor or worker to conduct an ICAM investigation in a fair and comprehensive manner. An overview of the primary resources from the Investigation Toolkit follows with best practice tips to optimise the use and value of each.
Considering only the transparent ‘active’ failures and unsafe acts, rather than identifying those potential causes or ‘latent conditions’ lying dormant within the system, limits the potential of an investigation to prevent the same event from recurring.
- To download the applet to your device: - - Visit our Login page and select 'Training Login'. This section is where the ICAM investigation becomes really powerful and where a good framework is essential.
Wow Sarah-Jane is dynamic and fast moving. strongly recommended. Become familiar with it so in the event of an incident occurring, you’ll know exactly where to start and how to navigate through the resource. By signing up to our mailing list you will receive information about products and services. ensures the course attendees have an opportunity to use multiple investigation tools in their case study exercises. The figures vary, but on average it is said that attendees only recall about 40% of information from a course and as time passes this figure goes up exponentially.
The Data Analysis and Recommendation phases should be relatively quick and easy. Accidents happen.
On top of that, the safety manager might not have received the notification because his information management system was down. 3 This booklet is designed to assist the ICAM facilitator, together with the ICAM leader and ICAM team, in delivering a high quality output. Your corrective actions should reflect this goal, and should include action items for specific people to be completed within a specific date so that there is some accountability there and so that actions are taken. The ICAM investigation stems from the work of psychologist James Reason, who was an expert in the domain of human and organisation error - and the relationship between the two. All course participants will receive the ICAM Investigator Toolkit (pictured below) to support their ICAM Investigations.
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