can a seller reopen a closed case on paypal
If he wants to ship back the item to me, and get a refund, I don't see why that is a problem? Well so far Paypal has been closing the case for me. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Contact customer service to ask if you can reopen dispute but no guarantees because timely response is part of maintaining buyer protection. Once a case is closed,it cannot be re open. Yes, with the split, buyers will be able to open a dispute with PayPal even if the lose a claim with eBay. BUYERS please update your address if it changes. If you fail to do so then it will automatically close. the seller cant even provide a pic of the product sitting at my door. I just don't know the other side is still filing a counter-claim even after Paypal closed the case twice. The card issuer filed another counter claim on Aug 6 and it's still under review. Where do I go from here.
That information and link was posted in 2018. About 8 months ago I opened a case against a ebay-seller because he didn't shipped my item. Buyer can now open case with Paypal AFTER Ebay closes in seller favor?!!
I just checked the case now in Paypal and it's gone again. They are a scam. thats BS. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. down with corporations. I called and was told the system automatically closed the claim and they could not re-open it.
They told me my case was denied and closed. Well i'm the that closed it relying on the companies good faith & made a mistake thinking i could just reopen it or file a seperate dispute but I'll try your method thanks. They are pretty shonky these guys and should not be able to operate through PayPal. I didn't know that I had to escalate the case, so I didn't took further actions. Welcome! Most probably you'll lose the claim this time since its filled by the credit card company this time! By browsing this website, you consent to the use of cookies. I can provide screenshots to prove my case. What can Paypal do to help me? The company claims to be from the USA. Learn more in Community Events. What can I do now? It's not my method, it's PayPal's system. We encourage you to find quick answers to your questions by searching the community forum or visiting our Help Center. OMG.
If someone stole his cc or someone used without his authorization, how is that my fault? That was the first time I ever opened a case, so I just thought that was all I had to do.. I inadvertantly opened the dispute under the heading of Item Not as Described due to not being able to find a heading relating to delivery. It's his problem. Welcome! This content may be old or outdated.
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They are not. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I want to call as soon as possible. I never received the package back in the mail. I shipped the product with tracking and it was successfully delivered. The seller didn't even respond but just decided to refund me the incorrect amount as typo that is 22.81 in USD. By browsing this website, you consent to the use of cookies. I just don't know the other side is still filing a counter-claim even after Paypal closed the case twice. But it seems like they are trying to get away with his chargeback and keep the item. I have since received an email from Paypal advising me that the dispute has been closed as they do not deal with items not as described. If that fails and you paid with card, dispute through card issuer instead.
I can't open another case. But from the other side. Probably not going to help much, but at least you have another way to vent your frustration. Probably not going to help much, but at least you have another way to vent your frustration. Unfortunately you can't reopen a closed case however, you can appeal the decision: see this link: https://www.paypal.com/us/webapps/helpcenter/article/?solutionId=1204664&m=SRE . Welcome! It's probably a scam, but more likely you will win 100% if the item was sent to the billing address of the credit card. I want to call as soon as possible. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Note: PayPal does not guarantee recovery of the funds even if the appeal is won.
I was told by one person I could file an appeal and was transferred around then finally told once the system closes the claim it’s closed, too bad!
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